Tuesday, 24 May 2016

Grandstream HT701 - How To Update Firmware - Locally - Manually


Knowing how to update the firmware on your VoIP ATA is a very important topic. It's not as sexy a subject as how to configure the ATA with VoIP service providers (VSP's).  After all, most people just want to start making phone calls once they plug-in their shiny new VoIP box.

The fact is, many devices ship with old(er) firmware installed.  Thus, if it isn't the latest release of firmware that's installed, it's old.  Or, if your device was up to date when you first installed it, but some period of time has passed, then you will want to check with the manufacturer periodically just to see if any updates have been issued in the interim.

So, who cares?  Well, you do if you are experiencing unsolvable performance issues or buggy performance.  And, the reality is, all software/firmware has bugs, or performance deficiencies to some extent.  And, this is why manufacturers periodically issue firmware/software updates.  If not to fix bugs, certainly to enhance or improve device performance, reliability, and the user experience.

So, let's get started with checking and updating the HT701 ATA firmware...


Preparation For the Upgrade Procedure:
  1.   Login to the HT701 ATA.  I explain How to Login to the HT701 HERE
  2. Once you have logged into the ATA, proceed with the following procedures.

What Firmware Version is Currently Running on Your HT701?
You can easily check the firmware version that is currently installed in the Grandstream HT701 just by logging into its configuration web page.  By default, when logging into the ATA, you will always land on the STATUS page.

Once logged in, (and on the STATUS page) just scroll down to the section labeled:  Software Version.  Here, you will see it labeled as - Program-- x.x.x.x



Do You Have The Latest Firmware Program Version?
To find out if you do, or do not have the latest firmware running in your ATA, go to the Grandstream support web site and check there:

http://www.grandstream.com/support/firmware

Once on their firmware download page, scroll down to the Gateways and ATA's section where you will see the HT701 listed.  The Firmware Version listed here is the latest release.  If your current HT701 version is earlier than this version, just click on the listed version number (hyperlinked) to start the download from your web browser to your PC's local folder.


Click on the Firmware version listed next to the HT701 on the Grandstream download page.


The file will start to download - but, first you must select a download folder on your PC.



Once you have specified the download folder location, click the SAVE button to proceed with the file download.

The downloaded file will be in ZIP format.

You will need to unzip the file before attempting to upload it to the HT701 ATA.




Select And Upload The Latest Firmware File To Your HT701 ATA

While still logged-in to the HT701 ATA, navigate to the Advanced Settings page:



Scroll to the bottom of the Advanced Settings page.

Locate the "Upload Firmware" feature option.

Click on the "Upload From Local Directory" button:


This will redirect to land you on the "Upload Firmware From Directory" page.


Next, click on the "Choose File" button.


This will open the Windows File Explorer window.


Navigate to the folder where you downloaded and unzipped the firmware .bin file labeled "ht701fw.bin":


NOTE:
It is worth noting that the firmware file name is the same name, regardless of the version number.  So, be careful and double-check that you are selecting from the correct firmware version download folder.

In my case, I am upgrading to from firmware version 1.0.7.3 to 1.0.8.2.

From the 1.0.8.2 download folder, I select the ht701fw.bin file.  I then click on the Open button.



This action will take you back to the "Upload Firmware From Directory" page.


Note that next to the Choose File button, you should now see the ht701fw.bin file has been selected and is ready for upload.


Now, click on the Upload Firmware button.

The HT701 should now start the firmware uploading process....



You should now see 3 LED's on the DP715 base unit flashing green off and on....



About 45 seconds later, the web page will refresh with the following window indicating:  "The device is processing the firmware now..."


The HT701 ATA "Internet" and "Phone" LED's will continue to blink Green on and off for a total of about 250 seconds, or just over 4 minutes to complete the upload, and then reboot.  So, just be patient.... and do not interrupt the process....


When the LED's finally stop blinking, you can now log back in to the HT701 administration web page.


Now, you can confirm that you have indeed upgraded to the latest firmware version:


Version 1.0.8.2 was the latest available at the time I wrote this article.


Happy VoIPing!