Saturday, 16 July 2016

Obi200 - How To Reset/Restore Factory Defaults

In this article, I will outline three methods you can choose from in order to perform a System Restore to Factory Defaults.

Once in a blue moon, you may feel the urge to restore your Obihai OBi200 VoIP Bridge/ATA to its factory set default values.  I can only speculate as to what might bring these feeling on.  Whatever your reasons, I explain below how to do it.



Why Perform A System Factory Restore? 
  1. Your ATA is plagued with mysterious problems that don't seem to be resolved by a simple system restart/reboot procedure.
  2. You suspect the mysterious performance issues may possibly be caused by a configuration settings corruption.
  3. You have been doing lots of fiddling around with configuration settings and can't remember what the default values were way back when you first bought your shiny new ATA.
  4. Other reasons I haven't thought of yet...
Whatever the reasons may be, sometimes there is nothing like a fresh new start in life.  And, that goes for VoIP telephone adapters, too.


Notes:
All procedures I present in my articles presume your VoIP ATA telephone adapter is "unlocked" and was not provided to you preconfigured from a VoIP service provider (VSP).  ATA's provided by a VSP are typically "locked" and administrator access is usually protected.  If your ATA has been locked-down by a VSP, the following procedures may not apply to your situation.

Also, the majority of my OBi200 articles are focused on "manual" configurations that do not rely on or interact with the OBiTalk network administration portal at www.obitalkcom.  If your OBi ATA is linked to the OBiTalk portal, any local LAN settings, including a factory reset, my be over-ridden or reversed by the OBiTalk connected portal.  Thus, my "manual" methods and tutorials are assuming that you are not, or are no longer connected to the OBiTalk remote administration portal, and you want to be able to manually configure your devices yourself, the DIY way.



Three Methods for Resetting/Restoring Factory Defaults

1.   The Built-in IVR System

This is probably the most convenient way to reset and restore the OBi200 defaults:
  1. Be sure your analog telephone is plugged into the rear-panel telephone RJ-11 jack.
  2. Take the phone off-hook and press the star key three times followed by the number 8;  i.e.   * * * 8
  3. Next, the IVR response will ask you to press 1 to confirm.
  4. You will see the Power LED Flash Red for about 5 seconds.  This is an indication that reset/restore has been initiated and the ATA is now rebooting.
The complete IVR initiated restore sequence will only take about 50 - 60 seconds to complete.
This IVR restore method is a full restore

Note:
Any and all passwords set in the OBi200 will be cleared whenever you perform a system factory restore to defaults procedure.  In other words, if an IVR password has been previously set, it too will also be cleared (no password required) and the web login is restored to its defaults (i.e. admin / admin).


2.   The Obihai OBi200 Phone Adapter Web-Based Configuration Utility
This procedure requires that you login to the OBi200 via the Obihai Configuration Utility using your PC and a web browser.  Previously, I wrote another article that completely covers the topic of  how to log into the Obi200 ATA.  Please refer to that article for instructions on how to login.
  • Login to the OBi200 .
  • Click on the System Management menu option.
  • Under System Management menu options, click on the Device Update menu option.
  • While in the Device Update section, scroll down to the bottom of the page.  You will then click on the RESET button from within the Reset Configuration section to initiate a system configuration reset to factory defaults.


  • Immediately after clicking on Reset, a dialog box window will  pop-up asking you to confirm your actions by clicking on the OK button.  Otherwise, the procedure will abort if you click cancel.



  • After clicking OK, the Configuration Reset will commence and the "Configuration Reset Successful"  screen will pop-up indicating that a successful Configuration Reset is in progress and that the ATA is now rebooting.



The complete sequence of events only takes about 45 - 60 seconds to successfully complete.

Clicking the Return button will take you back to the Status default landing page.  Otherwise, you can click on any left-pane menu item and navigate directly to any other screen of your choice.  Or, you can just close the browser tab or window to exit.



Notes:
After a Factory Restore to Defaults procedure has been initiated, ALL data is reset to the current firmware version defaults level.  And, this includes setting the Administrator Username and Password back to their defaults.

This also means that any SIP Account proxy server registration Passwords previously configured into your OBi, will not be restored when you perform a configuration restore procedure.  Therefore, once restored, you will need to reconfigure your SIP Proxy User Passwords again in order to have successful SIP service registration again.  This is obviously a security feature by design.



3.   The Under-Belly Reset Button
This is the old well known paper clip trick.

This method will perform a full firmware level restore to defaults.
  • Using the end of a paperclip, press it into the raised hole, located on the belly upper-left side of the OBi200.  As illustrated below, it is located just left  of the OBi200 ID label, next to the 9-digit ID/phone number.  Press the opened end of a paperclip vertically through the raised-hole and hold for at least a full 10 - 12 seconds.
Note:
If it's not obvious, power does need to be applied to the OBi200 when this procedure is performed.




  • Once you press and hold the reset button long enough, the power LED will start to blink green when the restore process begins.
  • Then, a few seconds later, the power LED will turn red for about 5 seconds and begin to reboot.
    The whole process only takes about 50 - 60 seconds in total.

    There you go.  Your OBi200 is now ready to start reconfiguration with a clean slate.
    (Assuming it's not linked to the OBiTalk administration portal at www.obitalk.com)



    Notes:
    After a Factory Restore to Defaults procedure has been initiated, ALL data is reset to the current firmware version defaults level.  And, this includes setting the Administrator Username and Password back to their defaults.

    This also means that any SIP Account proxy server registration Passwords previously configured into your OBi, will not be restored when you perform a configuration restore procedure.  Therefore, once restored, you will need to reconfigure your SIP Proxy User Passwords again in order to have successful SIP service registration again.  This is obviously a security feature by design.