Friday, 15 July 2016

Obihai OBi200 - How to Login as Administrator via Local LAN

I'm writing this article to help clarify the requirements needed to locally log into the OBihai OBi200 VoIP Bridge/ATA from your local LAN network.  As well, in future articles when I need to refer to logging into the OBi200 ATA, I will just refer to this article for the instructions on how to do so, rather than repeating the same information for each article that requires administrator login access as part of a procedure.

I have also included instructions for performing a factory reset for situations where you may have forgotten your custom set administrator password.

When you login to the OBi200, you will be using a web browser on your PC to directly connect to the OBi200 web configuration utility.  My examples are based on the current firmware version 3.1.0 (build 5264) installed in my OBi200 ATA (at the time this article is published).

All information I present in my articles assume you have administrative rights access to the OBi200 ATA.  If you purchased your ATA from an authorized reseller, your ATA should be "unlocked", in which case, you will have full adminstrative rights.  If your ATA was supplied to you via a VoIP Service Provider (VSP), then it is very likely the VSP has restricted administrative access to the ATA and my procedures here may not work as described.

In a nutshell, all you need to do and/or know in order to login to the OBi200 ATA as an administrator is:
  • Connect an Ethernet cable between the RJ-45 jack (marked as  Internet  ) on the back of the OBi200 ATA and a LAN port on your network NAT-Router/switch.
  • Connect a telephone to the RJ-11 phone jack on the back of the OBi200 (marked as   Phone ).
  • Connect your PC to one of your NAT-Router LAN Switch ports (must be on same IP sub-net as the OBi200).
  • web browser running on your PC.  In my case, I'm typically using Chrome or Firefox.
  • Connect Power to the OBi200 (marked as  DC 12V  ).
  • You need to know the IP address assigned to the OBi200.
  • You need to know the Username of the administrator account.
  • You need to know the Password of the administrator account.
With the above listed information, you will be able to log into the OBi200 as the administrator.

    1. What if you don't know the IP address assigned to the ATA?
    2. What if you don't know the Administrator Username and/or Password?

      Using The OBi  IVR System To Discover Its Assigned IP Address
      The OBi200 has a built-in IVR (Interactive Voice Response) utility.  With this utility, it is a straightforward procedure to discover the IP address assigned to the VoIP adapter:
      • Using your analog telephone, which you connected to the ATA phone jack, take the phone off-hook, then press the star key three times, and then the number 4 (i.e.:  * * * 4 ).
      • The OBi200 IVR system will now read-back to you the IP address assigned to it by your router.
      • Press the * key to exit the IVR, or just hang-up the phone when done.
      • Type the IP address assigned to your OBi200 ATA into the web browser address box, and press the Enter key.
      • The Phone Adapter Configuration Utility Login (Authentication) window will now pop-up as shown below:

        The Default Administrator Username and Password
        If you purchased the OBi200 new from an authorized Obihai distributor/reseller, it should arrive configured with the firmware set to its Factory Defaults.  The Administrator Username and Password defaults are as follows:
        • Username:     admin
        • Password:      admin

         Once you type these values into the appropriate login input text boxes and click the "Login" button, you will then be logged into the OBi200 and land on the System Status page by default as illustrated below:

        At this point, you are free to have your way with the OBi200 as you wish as the logged-in administrator.

        Changing the Administrator Username and Password
        For best security practice, it is always advised to change the Administrator password to a "strong" password and not to use the defaults.  This rule really applies to anything and everything on your local network (and everywhere else you login to, for that matter).

        Here is how to change the Administrator password on in the OBi200:
        • Click on the System Management menu item in the left navigation pane to see its expanded list.
        • Click on the Device Admin menu item, under System Management item list.

        • Click in the check box (to uncheck) just to the right of AdminPassword text box.
        • Clear/delete the old password, and then type your new (more secure) password in its place.

        Be sure to click the SUBMIT button, located at the bottom of the page, to submit your changes.

        Once you click the Submit button, the will need to confirm your actions by clicking the OK button in the pop-up dialog box asking for your confirmation.

        After you click OK, the Log In dialog box (Authentication) reappears requiring you to log back-in using your new password.

        This time when you log back-in, you will be presented with another window that says your configuration update  has been successful.  

        From this point, you can either click the Return button to return back to System Management Device Admin page, or just click on any navigation menu item in the left-hand navigation pane to continue on to a page of your choice.

        The next time a login is required (including all future logins), you will need to use your new Administrator Password.

        What Happens If You Forget Your Administrator Password?

        First of all:   Don't forget your Administrator Password !

        But, if you do forget the administrator password, your only option is to perform a Factory Reset (Restoring to Factory Defaults).  A factory reset/restore will reset your administrator password back to its original default value. Of course, this is a good news/bad news story:

        The good news:  
        Administrator Password will be restored to its default value:   "admin".

        The bad news:
        You will lose all other user and administrator edited values.  Which means, even though you will be able to login again, all your previously edited configuration settings will be gone (reset to default values).  Thus, you will also need to reconfigure the ATA from scratch at this point.  (Unless you had the foresight to create a configuration backup file of all previous configuration settings.)

        Two Ways to Perform A Factory Reset (Restore to Factory Defaults)
        1. Using the pointed end of a paper clip, press and hold the RESET button , located on the bottom of the OBi200, for at least 10 - 15 seconds.  Remove the paperclip once you see the OBi200 power LED start to blink green.  Once you have done so, the Power LED should glow red for about 5 seconds.  Then, wait ~ 20 seconds while the ATA reboots.  You will then be able to login as the default "admin" user, and using "admin" as the password.  (And, any other non-default settings will have been reset to their default values, too.)

        2. Using the OBi200 IVR system, enter the Factory Restore Code  * * * 8  from your connected telephone.  The IVR will then ask you to confirm by pressing the number 1 key. Once you have done so, the OBi200 power LED will change from green to a red glow, for about 5 seconds.  Wait about 15 seconds, and you will again be able to login as the default Administrator.

          NOTE:   If you had also set an IVR system password, and also forgot that password (PIN), then your only option is to revert to  method 1 above (Hardware Reset Button).

        This article, and most future articles I write about the OBi200, will be based on the premise that you prefer to "manually" and "locally" manage your OBi200.  Thus, this also implies that you have not or are not allowing remote administration of the OBi200 via the administration portal.  If the OBi200 is registered on the OBiTalk network portal,  any settings you change locally and directly via your LAN connection, may not remain intact.